Shayan Moussawi
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총 활동 수253
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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투표 수108
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게시물
Shayan Moussawi의 최근 활동-
Why was the display external ID in customer context panel feature disabled yesterday?
답변함Last week Zendesk introduced a new feature, which would allow agents to see the customer external ID in the user/customer context panel. (there was also a green verified logo right next to it) This...
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Ordering attributes in Sunshine Profiles and Sunshine Events
답변함What I am trying to do is create bulk custom profiles for users to pull data from our other systems into ZenDesk and make it visible in agent workspace. I am facing two major issues: 1. As Zendesk ...
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Feature Request: Agent Workspace show Organization Tickets
Feature Request Summary: Currently, under the customer information tab, there is a lot of additional whitespace added that could be better utilized. Zendesk could use that space perfectly to sh...
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Zendesk Messaging - continuous conversations - Customization of Message and Email needed
답변함Feature Request Summary: We should be able to customize 2 main properties with the continuous conversations feature that at the moment unfortunately are not customiseable: Ability to customize t...