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Rachel
가입한 날짜: 2021년 12월 01일
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마지막 활동: 2024년 4월 03일
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님의 최근 활동 Rachel
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Hi,
As a user based in the EU, the rest of the team is in the United States (we have no EU customers). How does this update affect our tickets? Thanks, Rachel
댓글 보기 · 2024년 4월 03일에 게시됨 · Rachel
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I have found plenty of feature requests for the ability to bulk delete unwanted Tags, but none of them have been updated in several months. We have many Tags that we no longer need but are attached to closed tickets, and we don't want to go through each ticket individually to remove the tags. Is there a plan to add this ability to Zendesk or is there a workaround that isn't so manual?
Thanks,
Rachel
2023년 12월 19일에 게시됨 · Rachel
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We made the switch to Zendesk messenger and would like to run weekly reports on productivity, however, I don't see the option to do this within the reporting/explore section of the account. Any ideas on how to run reports on this data would be much appricated.
Thanks
2022년 1월 20일에 게시됨 · Rachel
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