Pedro Rodrigues
-
총 활동 수186
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수32
-
플랜 수133
활동 개요
Pedro Rodrigues님의 최근 활동-
Pedro Rodrigues님이 에 게시물을 만듦
Multiple AND/OR conditions in Views, Triggers and Automations
Based on this post: Conditional view: fulfil A and B conditions OR fulfil C and D conditions. Is this possible? We'd like to have the ability to combine multiple AND/OR conditions, adding extra lay...
-
Pedro Rodrigues님이 에 댓글을 입력함
Awesome, thanks Violeta!
-
Pedro Rodrigues님이 에 댓글을 입력함
The reply above is a bit misleading... Reopens seems to refer to Solved tickets whose update reopens them, i.e. their status changes to Open (source article; "Reopened Tickets: The percentage of re...
-
Pedro Rodrigues님이 에 게시물을 만듦
Multi-select in user profiles & organizations
예정됨I'd like to have the ability to create custom multi-select fields for users and organizations (also, reporting capabilities on these fields, too!)
-
Pedro Rodrigues님이 에 댓글을 입력함
Also, any plans to have any kind of auditable data for Chat? And/or usage data like for triggers, e.g. by accessing https://example.zendesk.com/api/v2/triggers.json?include=usage_30d
-
Pedro Rodrigues님이 에 댓글을 입력함
Hi, are there any logs for changes in Guide/HC?
-
Pedro Rodrigues님이 에 댓글을 입력함
A question for everyone out there: how do you identify a follow-up created from a closed Facebook or Twitter ticket? Since we can't add a "Channel is Closed Ticket" condition (because in this case ...
-
Pedro Rodrigues님이 에 댓글을 입력함
Hi Joseph, thanks for the heads up! Out of curiosity, regardless of which option we choose, there are a few challenges here. 1. If that parent ticket is changed to Closed, for example, and some use...
-
Pedro Rodrigues님이 에 댓글을 입력함
I'd like to highlight the need to include user-level mergers in the audit
-
Pedro Rodrigues님이 에 댓글을 입력함
Seconding this... mostly everything from everyone here :)