Patricia-c Palmer-C
-
총 활동 수25
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수1명
-
투표 수17
-
플랜 수3
활동 개요
Patricia-c Palmer-C님의 최근 활동-
Patricia-c Palmer-C님이 에 댓글을 입력함
Color coding would be incredibly helpful -- the visual prompting of colors would make tracking conversations between and customers so much easier to track.
-
Patricia-c Palmer-C님이 에 댓글을 입력함
Echoing what Reshma just posted - please give us a real update as to when this will be resolved. At the beginning of the year our team was told it would be included in year end updates but since t...
-
Patricia-c Palmer-C님이 에 댓글을 입력함
Please provide us with an update on when this feature will become available. Our agents need the audible/visual cue that a chat has been transferred to the groups. They should not have to keep che...
-
Patricia-c Palmer-C님이 에 댓글을 입력함
Please provide more of an update than "on our radar." This is a very important feature that is missing and therefore causing extra work for our agents and often results in customers that have to u...
-
Patricia-c Palmer-C님이 에 댓글을 입력함
We just signed on as a customer for Zendesk for a pilot. This missing feature (audible notifications for transferred chats) is crucial to proper flow of information between our agents. We are try...