Perl Bognot

Hi Dave,

I was trying to reply to the ticket you raised for my concern that was related to this but I keep on getting an error that says "Whoops, this email address is no longer monitored as we have moved our support experience to messaging in order to provide you with faster, more personalized support."

Please help me move forward about this issue so I can send the information you need. The issue still persists as of this writing. Thank you!

Hi,

Like everyone else, we've had multiple reports of this issue over the last week withour agents as well (although they're able to resubmit successfully following the error).

We haven't received the help we need because upon trying Contacting Zendesk Customer Support, a chat bot is what responds and couldnt take care of our issue. 

Hopefully someone reaches out to help us sort this out. Thanks!