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Sten Olsson

가입한 날짜: 2021년 11월 03일

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마지막 활동: 2021년 11월 08일

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댓글Managing your email

Hi Sean, Erwin, 

Problem solved at our end, it was the Outlook 365 server who did not approve forwarding of e-mails outside our domain. 

Thank you very much for your help. 

Have a nice day. 

Best regards, Sten

댓글 보기 · 2021년 11월 08일에 게시됨 · Sten Olsson

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댓글Managing your email

Hi. 

When trying to verify forwarding our support mail address, the forwarded mail is not accepted by our Zendesk domain support mail. The message comes back saying: 

==========

Delivery has failed to these recipients or groups:

"Our sending/forwarding email address here."

Your message wasn't delivered because the recipient's email provider rejected it.

Diagnostic information for administrators:

Generating server: AM0PR0302MB3316.eurprd03.prod.outlook.com

"Our sending/forwarding email address here."
Remote Server returned '550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)'

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"Your organization does now allow external forwarding."
Is that our organization in Zendesk? If so, have I missed to make some setting right for this to work?

Support address works, SPF works, the DNS settings work, all verified. 

Thanks in advance. 

Best regards, Sten

댓글 보기 · 2021년 11월 03일에 게시됨 · Sten Olsson

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