Sarah Rebecca Miller

Hello, Is the crawled external visibility set to Everyone? Is there a way to control the visibility settings of the crawled external content?
We'd like to limit the crawled external content to agents and admins for one of our use cases but based on what's available in the settings, I assume that it's not possible.

+1 Since labels are case-sensitive, it's easy to create duplicates. We want our authors to use the same labels but if someone made a mistake when creating a label or we decided to use a different term due to business changes (like we've renamed a program or service), it is difficult for authors to adhere since the old label can't be deleted. I see that tags can be managed on the support side...