Richard Forbes (Leaver)
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수1명
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Richard Forbes (Leaver)님의 최근 활동-
Richard Forbes (Leaver)님이 에 댓글을 입력함
Looking for the way to do this without needing coding knowledge, our users wouldn't be able to use an API. This is surely something that should feature in EXPLORE or users be able to action by clic...
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Richard Forbes (Leaver)님이 에 댓글을 입력함
This is helpful and how I am currently working around the limitation, but it creates a fair bit of admin when you introduce new groups, and without the other forms questions to whittle down the req...
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Richard Forbes (Leaver)님이 에 게시물을 만듦
SLACK Created Tickets -Group Selection Visibility Limitation
In SLACK, it is not possible to hide groups from being selected by a user. We use groups to drive workflows and I am having to give them long, clunky names to try and discourage users from simply s...
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Richard Forbes (Leaver)님이 에 게시물을 만듦
SLACK Created Tickets -Group Selection Visibility Limitation
In SLACK, it is not possible to hide groups from being selected by a user. We use groups to drive workflows and I am having to give them long, clunky names to try and discourage users from simply s...
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Richard Forbes (Leaver)님이 에 게시물을 만듦
Pro Active Tickets Auto Tagging for Triggers
I also can't find any trigger conditions for this type of ticket. (this is when the add+ ticket is selected in agent dashboard)I wish to understand how many of these tickets we are created, who...
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Richard Forbes (Leaver)님이 에 게시물을 만듦
SLACK Created Tickets -Group Selection Visibility Limitation
Hi ZenDesk, There is currently a major limitation in SLACK-created-tickets. When you use a SLACK action to create a ticket the user is encouraged to select a group to assign the ticket to.As we are...