MAGDALENA BIALKOWSKA
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MAGDALENA BIALKOWSKA님이 에 게시물을 만듦
Using "Followers" values in Zendesk triggers
Hi Zendesk Team, Several Clients I've been working with have reported the need of having Zendesk perform set of activities, including the condition of who the ticket follower is or not or whether t...
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MAGDALENA BIALKOWSKA님이 에 게시물을 만듦
Using "Followers" values in Explore
Hi Zendesk Team, Several Clients I work with with have inquired about possibility of using the Followers field in Explore - the inquiry is not only related to how many followers are there on the ti...
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MAGDALENA BIALKOWSKA님이 에 댓글을 입력함
I'm voting for this functionality as well. We have received questions on such functionality from several clients already and we observe the increasing need for it.
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MAGDALENA BIALKOWSKA님이 에 댓글을 입력함
Scott Allison Good day! I am also keen on this enhancement. For the same reason as Bruno - keeping the interested party up to date (via emails) and at the same time set expectations on tickets res...