최근 검색


최근 검색 없음

Evan Lewis's Avatar

Evan Lewis

가입한 날짜: 2022년 2월 23일

·

마지막 활동: 2022년 3월 10일

팔로잉

0

팔로워

0

총 활동 수

3

투표 수

0

가입 플랜

1

활동 개요

님의 최근 활동 Evan Lewis

Evan Lewis님이 에 댓글을 입력함

댓글Ticket management

Dane

Thank you for the prompt reply. I understand the messaging you posted above. The problem is that the logic in the Admin Center UI is wrong. I am locked out of a feature that the plan I am paying for supports.

This is what I see in Admin Center (Account > Appearance > Branding):

I am unable to manage multiple brands, even though I have ZSuite Professional.

댓글 보기 · 2022년 3월 10일에 게시됨 · Evan Lewis

0

팔로워

1

투표

0

댓글


Evan Lewis님이 에 댓글을 입력함

댓글Ticket management

My company is subscribed to Suite Professional. I have been able to successfully add a second brand in Account > Brand management.

However, in Appearance > Branding, under Zendesk Support multibrand, it says, "Upgrading to the Support Enterprise plan enables you to manage five brands by linking your separately branded accounts to a central Zendesk account."

My understanding is that multibrand support should be available with my Suite Professional subscription.

댓글 보기 · 2022년 2월 23일에 게시됨 · Evan Lewis

0

팔로워

1

투표

0

댓글