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Oleksandr Grygorenko

가입한 날짜: 2022년 7월 05일

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마지막 활동: 2024년 8월 07일

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님의 최근 활동 Oleksandr Grygorenko

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커뮤니티 댓글 Feedback - Ticketing system (Support)

I would agree with Nina Berti and Sheridan Tapsall.

For us, it is very critical and it looks like a bug.

Could you please update us on the status with more details?

댓글 보기 · 2023년 6월 13일에 게시됨 · Oleksandr Grygorenko

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댓글Ticket management

Hi,

I have a few questions about end-users management in a multy-brand environment. We have 3 brands and 3 help centers.

1. Is it possible to customize the "Welcome message" for different brands? And not to have all emails on behalf of main brand.
2. Is it possible to dedicate users to a specific brand?

We need to have different names of the help centers in the message based on the brand. And there shouldn't be any other information just brand-specific links and names. Also link to create a password is for the main brand, but should be different for each brand, as I understand

I really appreciate any help you can provide.

댓글 보기 · 2022년 7월 05일에 편집됨 · Oleksandr Grygorenko

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