Sean O'Hara
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Sean O'Hara의 최근 활동-
+1 As our agents or managers change accounts/roles, removing/adding them from CC is critical. Our zendesk is now unwieldy and not working for us
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Yeah this is pretty critical as enterprise level customers want to be have their team auto-cc'd so that they can be alerted when new requests are filed by any member.
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Definitely want this!