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John

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    John님이 에 댓글을 입력함

    Thanks for the recommendation. Is there any possibility of getting a broad range of possible IPs from your Dev Ops group?

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    John님이 에 게시물을 만듦

    Chat Metadata

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    Hello, When a client initiates a chat, it'd be helpful for the support representative to know the client ID up front so he/she doesn't have to ask each time.  Is it possible to automatically pass m...

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    John님이 에 댓글을 입력함

    So you can't provide a range of IPs?

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    John님이 에 댓글을 입력함

    Thanks for your reply Ramin. A potential solution may be for us to ask our clients to whitelist zendesk chat services.  Our clients whitelist by IP.  Can you say which IPs zendesk chat uses for reg...

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    Do these ranges also cover zendesk chat?

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    Chat widget proxy

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    We'd like to use zendesk chat in our web app, which is used in our client offices whose network traffic is whitelisted to our domain.  In order to avoid denied requests to zendesk.com, we need a wa...