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Michael Ohayon

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    Michael Ohayon님이 에 댓글을 입력함

    Gregory Muir Matthew Watts - I'm sure they will come out with the feature but it will be considered a collaboration add-on that you'll have to pay for. Doesn't seem like any new native features are...

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    Michael Ohayon님이 에 댓글을 입력함

    Can you please fix the issue when clicking a ticket URL in an email or slack to actually pull up the ticket. Our entire staff has an issue if we get the entire ticket URL sent in a private message ...

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    Michael Ohayon님이 에 댓글을 입력함

    Jeff Callahan I was just recently advised that this functionality or similar is available in Enterprise. Unfortunately, it appears the only way to get standard features is to upgrade to Enterprise.. 

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    Michael Ohayon님이 에 댓글을 입력함

    Good Morning Sadie Sumner,   Unfortunately, you cannot. This is a flaw in Zendesk's platform in which they refuse to modify and/or say they are unable to fix from previous comments. To solve this i...

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    Michael Ohayon님이 에 댓글을 입력함

    Andrew, you will unfortunately continue to be hit with disappointment and frustrations as you continue to use Zendesk. You will eventually see they add features that you will scour the forums and n...

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    Michael Ohayon님이 에 댓글을 입력함

    Stephen Amaza - Unfortunately, I've had the same challenges with what you are experiencing. Though unfortunately it isn't native, Quickie Plus gives you this functionality but does cost I believe $...

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    Michael Ohayon님이 에 댓글을 입력함

    We just started using Zendesk over a month ago after doing a huge integration with our platforms. I recently added some new views and couldn't figure out why I couldn't see them. Thereafter to remo...

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    Michael Ohayon님이 에 댓글을 입력함

    When will this be implemented, this is a feature that would quite possibly take any developer a few minutes to add a CheckBox to make the field read-only if we chose. We are a service based busines...