PROVENTIC **** EMEA Reseller Partner
Indepent Zendesk Reseller and Consultant. Contact on carsten(a) proventic.dk
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PROVENTIC **** EMEA Reseller Partner님이 에 댓글을 입력함
Rodger Bradford - You need the Guide Pro or Enterprise license to be able to access the HTML, CSS and scripts of Zendesk Guide. If you have that you should have a button at the bottom of the screen...
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Hi Rodger Apologies for the late reply here - There isn't really any way to control the Attach file field in Guide other than to either allow attachments or not. That said you do have a way to chan...
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I would recommend you look into the new messaging beta from Zendesk. It lets you connect and work across multiple channels and keep the chat persistent. https://support.zendesk.com/hc/en-us/article...
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Leah Any news on this - This is exactly what I need for one of my customers :-)
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I highly agree. There is sound notification when you transfer to a department but not to an agent?!
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+1 for this feature to be available on mobile. I would love to be able to read responses to sc started during the day on my computer.
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Hi Emma There is no simple solution as far as I know. I am pretty sure it can be done though, but it will take some programming to do. And it won't work in the webwidget since it don't support java...
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How does it look for emoji's in Macros? Any news?
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Hi Justin Baden If you mean on article level, you simply go to the article and find the asset/uploaded file under article settings. If you are talking about theme assets you can access them by edit...
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Hi PA-eps You can definitely use Regex to validate the email you get from a user. Try looking at: https://emailregex.com/ You can't use it to validate that the domain is the same as the logged-in ...