Avatar

Jon Daniels

  • 총 활동 수 549
  • 마지막 활동
  • 회원 가입일:
  • 내가 팔로우하는 사용자 수 0명
  • 나를 팔로우하는 사용자 수 0명
  • 투표 수 377
  • 수신 설정 수 84

활동 개요

Jon Daniels님의 최근 활동
  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    For any future viewers of this conversation, this article is a good place to start: Why are my queries cut off or missing at the bottom of my exported or scheduled dashboard PDF's and images? Many ...

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    Hello Chris, apologies for the delay here! I'm creating a ticket for us to discuss this directly via email, it will be easier if we can take a direct look within your account! Talk to you shortly! :)

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    Hey Frank!I have posted the answer to that query you mentioned that wasn't answered previously: Month to date this year vs. MTD LY I hope this tip helps get you started, please let us know if you s...

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    Hi James!Your question was answered in a ticket, but I'm sharing that answer in a comment here for any future visitors:   In order to achieve what you'd like, you'll need to create different Date R...

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    Hey Katie, It looks like you resolved this yourself, but if you're still running into questions please respond on the ticket you have open with us.That said, if you're willing to share how you reso...

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    Hey Katie! It looks like an advocate is already discussing this with you in a ticket, please disregard my previous comment. Please respond on that ticket if you have any further questions or issues!

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    I also see you have created a secondary response over on this post in our Support, we can follow up here or at the following link!Zendesk Support - Zendesk IP showing up instead of the contacting c...

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    That's ok! The main clue we would be looking for is the method that is creating the tickets, are you able to share more regarding that?

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    Hey there!Can you share the way that the tickets are being created? If the tickets are being created directly through your Chat integration, the IP address listed would be for one of our servers. T...

  • Avatar

    Jon Daniels님이 에 댓글을 입력함

    Hello! While I don't have an update regarding this feature request, I would like to direct you and anyone else wanting this to vote and add your use case to this post that has a bit more traction h...