Nicole S.
Senior Manager of Communities at Zendesk
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총 활동 수9815
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마지막 활동
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회원 가입일:
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내가 팔로우하는 사용자 수3명
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나를 팔로우하는 사용자 수113명
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투표 수693
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수신 설정 수4609
활동 개요
Nicole S.님의 최근 활동-
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Hi Cric - Zendesk is a support ticketing system. For more about our solutions, visit this webpage: https://www.zendesk.com/service/
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Hi Val - Could you clarify where you are wanting to export your files from? I'm assuming you're talking about Sell, but want to make sure...
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Hi Marcus, In order to resolve this issue, we're going to need to get some detailed information from you, so one of our agents has created a private ticket on your behalf. Look for that notificati...
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Hi Mike, If you're syncing tickets over to SFDC, those will create/update Case objects.
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Hey Chris, If you put a word in the moderation filter, it will pull any post that has that word in it, just like the example you gave. So if you put "hell" in the filter, and someone writes "Hello...
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Hi Atif, You must be an active member in order to post content.
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Hi Britta, Neither of these capabilities are available in Guide out of the box.There are some suggestions from one of our community moderators on this thread, which you also may want to up-vote a...
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Hola Ana, Para aclarar, ¿recibió un cargo de Zendesk?
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As for Zendesk's side of things, I encourage you all to post in the Feedback on Guide community topic, so that the product manages receive your feedback. If you haven't posted there before, here a...
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Hi all - Apologies for the delayed response; it took a little while to do our homework and find out where everything stands. Here's what we've gathered from the engineering teams working with this...