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Dave Kaminsky

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    Dave Kaminsky님이 에 댓글을 입력함

    And like that, the only known workaround that an admin could use without having to write a custom application or use an automation service is removed.  So when will this feature be added? Or should...

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    Dave Kaminsky님이 에 댓글을 입력함

    +1 for REALLY NEED THIS We have 2 triggers that are configured to reject or approve a Part Order ticket if the part ordering is not valid for several reasons or if it requires action outside of Zen...

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    Dave Kaminsky님이 에 댓글을 입력함

    Can we please get an update on bi-directional sync?  This is a critical feature many have been waiting on since the release of the new integration. The lack of bidirectional sync with SFDC is makin...

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    Dave Kaminsky님이 에 댓글을 입력함

    Hello Rob Stack, Is there a method of generating a R/O API token for this use case? I have a particular set of governance and security requirements relating to API tokens, and read only would enabl...

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    Dave Kaminsky님이 에 댓글을 입력함

    Hello can you (zendesk) that payloads sent via the HTTP target is encrypted (HTTPS) or not encrypted (docs do not mention https so assumed plan text).

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    Dave Kaminsky님이 에 댓글을 입력함

    The external HTTP target will soon be a bit worthless with out the ability to use some fairly standard headers like Authorization. It seems like this is another feature that has been asked for for ...

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    Dave Kaminsky님이 에 게시물을 만듦

    Default Values for RegEx and ALL custom fields

    As a Zendesk Admin, there is often a need for a default value on a custom fields like a RegEx field. Since Triggers still do not function with RegEx fields, the need for this functionality is not m...

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    Dave Kaminsky님이 에 댓글을 입력함

    Hello,   Does the salesforce integration support syncing of a Contact that has relationships to multiple Accounts in Salesforce?  We have contacts that need to live in two accounts (A primary relat...

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    Dave Kaminsky님이 에 댓글을 입력함

    This is a not a great work around IMHO, but thanks for suggesting it.  When will we get a real trigger to modify the subject of existing tickets at Update or at Create time?  There risk is Admin B...

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    Dave Kaminsky님이 에 게시물을 만듦

    Link to Problem is only available when TYPE is on ticket form

    Hello,  We avoid using the ticket field for Type in our forms. We have several reasons for this, like fewer clicks for agents are necessary when the type is set by a trigger on submit based on the ...