Antoine Marjault

Hello, can you provide documentation on errors? Like the list of possible errors and what they mean. For context, I'm having a lot of errors saying that the unique user identifier has been reused or that the user creation didn't work but I don't really know what to do with this information.

 

Thank you,

Hello, 

I use the SSO to allow users to log in through their account on Zendesk and until now I was sending "organization" in the JWT payload.
For a week I switched to multiple organizations: following the documentation we just need to send the "organizations" field.

 

This is exactly what I did and it works fine for organizations already created in Zendesk. But the SSO crashes for an organization that Zendesk does not know and this is not specified in the documentation, is it expected? Because when we were sending a single organization it was working perfectly fine if Zendesk did not have the organization created on its side.

The user is logged out with this message in the URI: ?kind=error&message=User update failed: The organization with the name 'blabla does not exist.