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Peg Hines

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    Peg Hines님이 에 댓글을 입력함

    Thanks for the reply, Lisa, but now instead of one step to go public, it is five. That isn't innovative and is more time-consuming. How often does Zendesk actually listen to the users and make chan...

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    Peg Hines님이 에 게시물을 만듦

    Four Key Changes that Need to be Reverted Back

    We can't have the most recent comments at the top like it was before. We shouldn't even have to scroll down to see the latest comment. Very inefficient. If I open several tickets, the tabs are now...

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    Peg Hines님이 에 댓글을 입력함

    What happened to the ability to write up replies in "internal" and then switch to public and still have what you wrote show up?  Is there any way to revert back to the old way as the "new" way is a...