Justin Clough

I just sent an email to myself with multiple hyperlinks and they all seem to be working correctly. Is there an official update on this?

Even after double-checking all of my hyperlinks before sending an email, the URLs in the sent email are incorrect.

When I try to add more than one hyperlink to an email, only the first URL will be used for all links, even if different URLs are applied separately. Even when a URL is copy-pasted into an email, the hyperlink automatically created will use the most recent URL previously linked instead of the URL that was pasted.

For example, you can see that the URL hyperlinked here does not match the URL that was copy-pasted into the message:

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This post was edited by the Zendesk Community Team to remove a screenshot that potentially had personally-identifying information within it.