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Ania Brych-Kadzinska

가입한 날짜: 2021년 10월 16일

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마지막 활동: 2021년 11월 24일

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댓글Additional ticket channels

I am the admin....

댓글 보기 · 2021년 11월 11일에 게시됨 · Ania Brych-Kadzinska

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댓글Additional ticket channels

so where does the end-user see it? 

I went to our support page and there is no drop-down menu to see two different brans help center. 

댓글 보기 · 2021년 11월 04일에 게시됨 · Ania Brych-Kadzinska

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Ania Brych-Kadzinska님이 에 게시물을 만듦

게시물 Feedback - Ticketing system (Support)

Migrating and enabling agents workspace just got rid of these two features: much of the info we had during chat in chat dashboard is gone, 

Website Visitors in Chat Dashboard we could see and proactively reach out, gone, I mean, explain to me, how is a change that you're advertising as an improvement an actual improvement since you're literally getting rid of featureS? 

You've just stripped us from a tool that has been really valuable to us. I just don't get it. It was there already, just keep it!

This is really bad.

 

2021년 9월 30일에 게시됨 · Ania Brych-Kadzinska

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