Piia Riikonen
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총 활동 수20
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수0명
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투표 수8
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플랜 수8
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Piia Riikonen님의 최근 활동-
Piia Riikonen님이 에 댓글을 입력함
we need this also. When customer create ticket and add desired date for delivery (custom ticket field), we want copy that date as due date.
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Piia Riikonen님이 에 댓글을 입력함
Voted - we also wish this. It would be also good feature to choose organization to Inactive status and inactivation -> suspend all users
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I wrote feedback: https://support.zendesk.com/hc/en-us/community/posts/4408080772762-SLA-for-agent-created-tickets Please vote!
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Piia Riikonen님이 에 게시물을 만듦
SLA for agent-created tickets
예정됨This is an issue since most tickets are missing SLAs when light agents or agents open tickets on behalf off customer or when light agents or agents forwards customers email to Zendesk from their pe...