Diedrich Ohlandt
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Upvoting this post and adding weight to the OP's concerns. The ability to ban users while in chat (as well as view their IPs) are crucial for our team's workflow. I do hope that the ability to do t...
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Estimated date for Banning and IP Addresses in chat
The ability to Ban users by email or IP while in live chat See the user's IP address while in live chat Are fundamental to our agent's workflow. Please share what the current sentiment from the Z...