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Nacho Cortés

가입한 날짜: 2021년 10월 16일

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마지막 활동: 2021년 10월 16일

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님의 최근 활동 Nacho Cortés

Nacho Cortés님이 에 댓글을 입력함

커뮤니티 댓글 Q&A - Tickets and email

Hi Cheeny!

Thank you for your quick answer!

After seen that this is not posible, can we set the text of a box, placing all those logs I was talking to you about, and make them not readable/ editable by the end user?

Otherwise, do you see any better and realistic solution to all this?

Greetings,
Nacho.

댓글 보기 · 2021년 8월 06일에 게시됨 · Nacho Cortés

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Nacho Cortés님이 에 게시물을 만듦

게시물 Q&A - Tickets and email

Hi Zendesk,

Related to bug reporting, I would like to attach the user logs from our game to each ticket that is sent to us.

Those logs are registered in a text file which is storaged in the end user device Android folder, which is hard to find. This is why we would like to attach that file to each ticket by ourselves, this way the user won't need to look up for that file.

Can we do that in case they give us permissions to access their storage?

Greetings,
Nacho.

2021년 8월 03일에 게시됨 · Nacho Cortés

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