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Dana Dixon
가입한 날짜: 2022년 5월 25일
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마지막 활동: 2023년 4월 21일
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커뮤니티 댓글 Feedback - Ticketing system (Support)
Annemiek your zendesk setup makes total sense to me, if teams don't need to cross collaborate it's actually much harder to administer and is much more complex than it needs to be throwing everyone in same zendesk bucket. The entire company on the same slack instance however makes total sense. Meanwhile people are putting one team on zendesk, another on freshdesk or using Zapier as a middle man. It's lame... I think what zendesk fails to realize is many organizations have almost completely shifted away from email for internal communication.
댓글 보기 · 2023년 4월 21일에 편집됨 · Dana Dixon
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