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Chase Wilbanks

가입한 날짜: 2022년 3월 04일

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마지막 활동: 2023년 2월 08일

Community Support Manager at Rec Room Inc.

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님의 최근 활동 Chase Wilbanks

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게시물 Feedback - Ticketing system (Support)

We really need the ability to create a form that is only accessible via a direct link. This has been a recurring request from our team. There are many forms that we would like to create but only have them accessible via a specific page in our help center, as an example.

I know there are resources out there regarding hiding specific forms from the drop-down form menu, but this is a request for an official feature. Changing the code for each form added becomes cumbersome and is not guaranteed to always work. 

Think about this option like a Google Form, in a sense. Only those that have access to the form link can fill it out. 

2022년 11월 14일에 편집됨 · Chase Wilbanks

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커뮤니티 댓글 Feedback - Ticketing system (Support)

We are encountering the same issue. We have one Zendesk domain for internal IT support and a separate Zendesk domain for external support. We would love to use the Zendesk Slack app for both domains within the same Slack workspace. 

댓글 보기 · 2022년 9월 07일에 게시됨 · Chase Wilbanks

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게시물 Feedback - Ticketing system (Support)

Hi, 

It would be great if we could preview .mp4 files within Zendesk without having to download the file. Our company recently transitioned from HappyFox, so this is a feature we miss.

Thanks,

Chase

2022년 3월 04일에 게시됨 · Chase Wilbanks

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