Terence Wan
-
총 활동 수11
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수2
-
플랜 수5
활동 개요
Terence Wan님의 최근 활동-
Terence Wan님이 에 게시물을 만듦
Side conversation email Assignee
Due to our business use cases, we would like to have a feature whereby the assignee of the side conversation email can be different from ticket assignee. BCC in side conversation email will not wor...
-
Terence Wan님이 에 게시물을 만듦
Zendesk Guide feedback on deleting categories and sections
We has seen multiple occurrences in which sections and categories are accidentally deleted. This has resulted in (X) hours of restoration and effort from Zendesk to provide details of the articles ...
-
Terence Wan님이 에 게시물을 만듦
Audit trail on API activity in https://<domain>.zendesk.com/admin/apps-integrations/apis/zendesk-api/activity
Hi, Our zendesk is not setup with whitelisting initially. Due to the complexity of implementing whitelisting now will have a huge impact to existing integrations, this is not viable solution. Curre...
-
Terence Wan님이 에 댓글을 입력함
Hi Zendesk team, Any updates on this feature? We are keen to this feature as well! Thanks!