Ashwin Raju
-
총 활동 수40
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수6
-
플랜 수17
활동 개요
Ashwin Raju님의 최근 활동-
Ashwin Raju님이 에 댓글을 입력함
Hi. I was hoping to understand this use case a little further. Are you referring to User or Organization fields ? Or Ticket fields? Today, you can use the Multiline text field type in Users and Org...
-
Ashwin Raju님이 에 댓글을 입력함
Hey Ahmed.. Unfortunately, we don't support enum. But thank you for calling out the discrepancy in documentation. I will get that updated. But the good news is that, we are working on a newer versi...
-
Ashwin Raju님이 에 댓글을 입력함
Hello all.. Given that the next week is a short one in the US, we wanted to give our engineers a well deserved break. Given that we will be a little short staffed, we plan to start our GA roll out ...
-
Ashwin Raju님이 에 댓글을 입력함
Teri Hines - Given that you want to still retain 2 user records for the same user, you can utilize Lookup fields to build the relationship to second user record. Create a Lookup field in Tickets ca...
-
Ashwin Raju님이 에 댓글을 입력함
Hi Paul Strauss, You can find the API documentation for Lookup fields in this link. To ensure that your integrations are not affected, you might want to ensure that it is handling new field types i...
-
Ashwin Raju님이 에 댓글을 입력함
Teri Hines - In case you are using your Organizations for another purpose, you can add a ticket lookup field, let's say, called Alias and point the field to a user type. This will enable you to as...
-
Ashwin Raju님이 에 댓글을 입력함
Good news !! We have launched an Early Access Program for this feature.. Feel free to visit this page to know more and register for this feature.
-
Ashwin Raju님이 에 댓글을 입력함
hi Adrien Agnel The good news is that we are in the process of re-imagining Custom Objects to make it more Admin friendly and provide native pages for managing custom records. And we also intend fo...
-
Ashwin Raju님이 에 댓글을 입력함
Thank you Pablo Gonzalez (Salto.io).. You are absolutely correct. This is a field type to create relationships between Zendesk Internal records (Tickets, Users and Org records)..
-
Ashwin Raju님이 에 댓글을 입력함
Rafael Santos - We will not be able to define specific relationship types(1:1 or 1:Many or Many:1) In the example you mentioned A,B,C are all connected to D. When I go to A, I will see only D. Same...