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Admin Maxime Lozach

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    1. 커뮤니티
    2. Zendesk Suite Q&A
    3. Checking why Zendesk server rejects a JWT token

    Depends on how you build your JWT. We use the lib "jsonwebtoken" in nodejs. iat is build base on "expireIn" option.jti is build by the lib;Since last time we had a reponse from Zendesk support and ...

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    1. 커뮤니티
    2. Zendesk Suite Q&A
    3. Checking why Zendesk server rejects a JWT token

    Same issue for me, it's quite blocking as we can't use feature that require authenticated users.Did you managed to solve it ? Sad to see that a company that sell support service doesn't have one th...

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    1. 커뮤니티
    2. Zendesk SDKs
    3. JWT Identity not working

    I really need help as it is blocking me from using help center and ticket history.

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    JWT Identity not working

    1. 커뮤니티
    2. Zendesk SDKs

    Hi,  I have the SDK for android and I try to setup JWT Identity for chat and support modules.I have a webhook defined as in the doc. It work. I see in the log that zendesk is sending the user token...

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