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Eric Weiland
가입한 날짜: 2022년 4월 25일
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마지막 활동: 2022년 12월 07일
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님의 최근 활동 Eric Weiland
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I have to further express disattisfaction on this point with the lack of this ability. This has become painfully clear at end of year and reviewing metrics of tickets that after a year of development and improving how information is captured, half of our tickets have missing information that create a large category of Null responses in metrics which skews our data.
It is imperative that this feature be allowed so that we can modify old tickets to include updated information and simply creating a follow-up does not work as that will skew other metric data.
댓글 보기 · 2022년 12월 07일에 편집됨 · Eric Weiland
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Hi,
My IT depertmant created a dedicated sub domain name zendesk.ourcompanyname.com , and we want to use that subdomain for sending emails from the Zendesk application.
We appear to be having some difficulty however when in verifying the SPF though the DNS records are verified.
댓글 보기 · 2022년 4월 25일에 게시됨 · Eric Weiland
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