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Than Dev

가입한 날짜: 2023년 8월 07일

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마지막 활동: 2024년 9월 26일

Software developer. - Better Attachments

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댓글Account settings of the ticketing system

Hi Isabella Ideberg thank you for your interest!


Indeed once you set the filters (e.g. 100mb) it will give you a list of all tickets with those characteristics.


There currently is no trial available but it is only a $9.99 one time payment and you can use all the features for ever.


https://www.zendesk.com/marketplace/apps/support/952928/better-attachments/

Let me know if you have any more questions!

Marc

댓글 보기 · 2024년 9월 26일에 게시됨 · Than Dev

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댓글Attachments and CCs

My app Better Attachments supports downloading all attachments in a ticket. You can also filter by images, documents, and other files. Plus, the app comes with a feature to search attachments throughout all of your tickets!

댓글 보기 · 2024년 7월 18일에 게시됨 · Than Dev

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댓글Account settings of the ticketing system

 

If anyone is need of filtering tickets by specific attachment, you can try out my app Better Attachments. You can filter all your tickets by file type (e.g. images, zip files, PDFs), file name, or minimum file size. Of course, you can immediately download attachments from that view.

 

The app also comes included with a ticket sidebar app that displays an overview of all attachments (plus download button) inside your ticket. 

댓글 보기 · 2024년 7월 18일에 게시됨 · Than Dev

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커뮤니티 댓글 Feedback - Ticketing system (Support)

@David Chitul perhaps this app could be interesting to you.

https://www.zendesk.com/marketplace/apps/support/952928/better-attachments/

댓글 보기 · 2024년 3월 21일에 게시됨 · Than Dev

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi all,

I have added a feature to version 1.1.0 of my app Better Attachment that allows you search for attachments by file name, file type, and ticket status. You can watch some demo videos here.

Let me know if you have any questions or feedback!

댓글 보기 · 2023년 8월 07일에 게시됨 · Than Dev

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커뮤니티 댓글 Feedback - Ticketing system (Support)

Hi Diana Torres,

I have added a feature to version 1.1.0 of my app Better Attachment that allows you search for attachments by file name, file type, and ticket status. You can watch some demo videos here.

Let me know if you have any questions or feedback!

댓글 보기 · 2023년 8월 07일에 게시됨 · Than Dev

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