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Lucky Herzberger

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    Lucky Herzberger님이 에 댓글을 입력함

    Thanks, Lotus Themes!  We couldn't get our Help Center where it is today without your help.  We recommend your services whenever we can.

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    Lucky Herzberger님이 에 게시물을 만듦

    Default Table Formatting for Help Center articles

    Table formatting seems to be a struggle for a lot of Zendesk admins/agents. We designed our own Zendesk Help Center theme and had such a headache with the tables that we added default table formatt...

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    Lucky Herzberger님이 에 댓글을 입력함

    As a side note, I did see that tables in the WYSIWYG editor now have a drag-and-drop column width adjustment, which was great to see - improvements are being made on the front-end!

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    Lucky Herzberger님이 에 댓글을 입력함

    @Paul Lee: We actually had a 3rd party (Lotus Themes) work up our entire CSS file (plus any template/JS files) so I'm not 100% familiar with all of the code.  The snippet image that I added to my c...

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    Lucky Herzberger님이 에 댓글을 입력함

    Marybeth, the way I found to do it in the WYSIWYG is to put the cursor in the header cell of the column, select the Cell Properties and change the width there.  That change affects the entire colum...

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    Lucky Herzberger님이 에 댓글을 입력함

    Michael - we narrowed our page margins in the design files, partially for that reason.  There was too much real estate not being used.   Not only did this help with our tables, but it makes our art...

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    Lucky Herzberger님이 에 댓글을 입력함

    This may or may not be helpful... We designed our own theme and had such a headache with the tables that we added standard table formatting to the CSS file and can just override horizontal alignmen...

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    Lucky Herzberger님이 에 댓글을 입력함

    Great feature!  Just a heads up that the video on this article is super fuzzy, which takes away from the preview.  Just thought you should know.

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    Lucky Herzberger님이 에 댓글을 입력함

    We added our formatting in the code (for the most part) so it happens on the back end and is not really visible in the WYSIWYG Editor.  However, the issue I come across (similar to Samantha's comme...

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    Lucky Herzberger님이 에 댓글을 입력함

    Disregard, I got the answer I needed.  Copying in below, in case anyone lands here with the same question in the future. This happens because you have no SSL certificate set-up for "support.mycompa...