
Christina Jimenez
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총 활동 수16
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마지막 활동
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내가 팔로우하는 사용자 수0명
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투표 수9
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수신 설정 수4
활동 개요
Christina Jimenez님의 최근 활동-
Christina Jimenez님이 에 댓글을 입력함
Hi, Do chat and talk tickets get counted as agent touches? I'm unsure since there isn't a standard comment left in these cases, but they tickets generated to show the transcript of the chat or th...
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Christina Jimenez님이 에 댓글을 입력함
Hi, I too would like to up vote this option. I work with a large team which is currently split between two countries where we overlap coverage for a few hours per day. When the agent's from our oth...
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Christina Jimenez님이 에 댓글을 입력함
Hi Sarah (or anyone else from Zendesk that can assist), I've tried clicking through to the link Sarah shared - Time zone indicator on ticket but it says that I'm not authorized to view this page. I...