Jonathan March
- 총 활동 수 1374
- 마지막 활동
- 회원 가입일:
- 내가 팔로우하는 사용자 수 26명
- 나를 팔로우하는 사용자 수 2명
- 투표 수 625
- 수신 설정 수 536
활동 개요
Jonathan March님의 최근 활동-
Jonathan March님이 에 댓글을 입력함
Please provide the event log for such a ticket. See https://support.zendesk.com/hc/en-us/articles/203691176-Viewing-all-events-of-a-ticket
-
Jonathan March님이 에 댓글을 입력함
Rather than having many conditions in a single trigger, I would recommend breaking it up into multiple triggers, each of which has a sane number of conditions and sets the same tag. Follow these wi...
-
Jonathan March님이 에 댓글을 입력함
Just off the top of the head, so apologies if I'm missing something, but I *think* you should be able to do it with a single trigger that tests for this particular kind of ticket, AND for ticket is...
-
Jonathan March님이 에 댓글을 입력함
Lawrence, a separate point: > two triggers, both of which have an action to update the ticket with a comment containing the value of the name field. Just to be clear and avoid future confusion -- T...
-
Jonathan March님이 에 댓글을 입력함
Hi Lawrence, I investigated this in September 2012, both by experimentation and by information from ZD Level 2 support, and have not been aware of any changes since that time, either in the perform...
-
Jonathan March님이 에 댓글을 입력함
Jeremy, agreed, there is no benefit from adding redundant conditions, and it will likely make the triggers harder to maintain / read.
-
Jonathan March님이 에 댓글을 입력함
It would be very useful to test for a condition of custom date present / not present. We have several custom dates: Ping Date, & Date complete (which is the date that the work was actually complete...
-
Jonathan March님이 에 댓글을 입력함
@Wolsung As Brett indicated you can use a "Notify target" trigger action to send an email as part of a trigger, but it's a bit hidden, as there's no comment added so you must look in the ticket eve...
-
Jonathan March님이 에 댓글을 입력함
Thanks for the explanation, Chris!
-
Jonathan March님이 에 게시물을 만듦
Carbon Copier app -- does it use API Framework V1?
답변함> Apps built on Zendesk Apps Framework v1 are being removed in October 2019. Click the 'V1 Apps' tab below to see which apps require your attention The Carbon Copier app is not listed in the "V1 Ap...