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Marc

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    Marc님이 에 댓글을 입력함

    Yes it should be good to answer customer by speeching (it win a lot of time) An app will be a good idea (I just have to know how to add to zendesk chat) Thanks Marc      

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    Marc님이 에 댓글을 입력함

    Hi Ramin, The voicenote extension open a new window to works... (like others) I also saw this : https://zapier.com/zapbook/speechtrans/zendesk/ but I don't know how it works / how to add it. Marc

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    Marc님이 에 댓글을 입력함

    I tried for exemple this one : https://dictation.io/ it works nice but I have to go on this specific url to make it working. and then copy paste/ copy paste / it's long and tedious... I'm looking f...

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    Hi Ramin, My colleague has problems with the fingers (she keeps typing all day) and she would like to try the "speech to text" method to have better working conditions ... We work under linux and t...

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    Add voice recognition feature

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    I think it could be a good idea to add this functionality (voice recognition) to Zendesk. I could work like this online tool : https://speechnotes.co/fr/ How add this to Zendesk ?   (edit : I corre...