Edwin Schukking
Director, Global Member Services @ Kantar Lightspeed / Location: Amsterdam, Netherlands
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총 활동 수155
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마지막 활동
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회원 가입일:
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수0명
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투표 수42
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수신 설정 수93
활동 개요
Edwin Schukking님의 최근 활동-
Edwin Schukking님이 에 게시물을 만듦
What App to use for translate ticket descriptions from Arabic?
Hi, We are looking for your advise what app to use to translate Zendesk ticket content from Arabic into English. We are not looking for a professional translation, but good enough so our agents wou...
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Hi Jessie, Thanks for letting me know, this is great! Kind regards,Edwin
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Hi Nicole, Thank you for the confirmation. At the moment we are only weeks away from launching our Swiss portal, but just now I checked and Swiss Italian is not an option to select yet. Since DEV i...
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Hi Jessie, Indeed we would like to be able to use Swiss Italian support! Now we are feeling special to be the first Zendesk users to use the Swiss Italian language codes :-) We are setting up the ...
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Thanks, @Trapta . We'll have a look into the tip! Edwin
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I have more or less the same question as Adelle. When the user votes NO, we would like to display the list of forms, so they can submit a ticket using one of the contact forms.
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Hi Jessie, Any news from the Product Team on this?Or shall I create a support ticket instead? Kind regards,Edwin
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Thanks, Jessie!
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Swiss Italian?
Hi everyone, I must be blind, because I notice in the language list Swiss French Swiss German but Swiss Italian I could not find in the list. Is there a setting I missed? Kind regards,Edwin
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Hi Daniel, this would indeed be helpful for our end-users! Since we have a multi-language setup, would it also be possible to add more than one trigger word per class? Kind regards,Edwin