Dan Ross
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- 투표 수 384
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Dan Ross님의 최근 활동-
Dan Ross님이 에 댓글을 입력함
Hey Morgan, It looks like this might be a Bootstrap accordion, do you have Bootstrap JS and CSS loaded in your document head? Without it, nothing will happen.Have you checked or tried any of the ex...
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Hey David, I just tested out the script above with my widget and it seems to work fine and displays contact options correctly. I'm not sure what could be conflicting and am not really getting much ...
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Hey David, It looks like you're nesting <script> tags inside the script for the zendesk widget. Try this: <!-- Start of isub Zendesk Widget script --><script id="ze-snippet" src="https://static...
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Hey Liam, A 403 means forbidden which is usually a permissions issue. Either you don't have permissions to edit the article or something's gone wrong on the back end. I would add this screenshot ...
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Very interested to try this. Will it be possible to whitelist an embedded dashboard to a specific domain rather than by IP?
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Hi Ramin, Within the web widget, there doesn't appear to be a means to remove the tags though, even though the docs are saying we should look at the tags settings. It only appears to add them. Do y...
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Hey Liam, When you get this error, can you right click and select 'Inspect' or 'Inspect Element'? There's a window that will appear and it will have a menu that says 'Console'. Once it's open, try ...
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How to remove tags via API
답변함Hey there, We're migrating from the old $zopim syntax to the new zE syntax for the web widget/chat. In our old code, we added and removed session tags to assist with routing a ticket automatical...
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Hey Pamela and Tina, Here's an example Zendesk posted on how to check if a department is online before making chat available, perhaps it will get you going in the right direction. https://suppo...
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Hi Ramin Shokrizadeh One feature that went missing after the change is the ability for users to drag and place the chat window anywhere on screen. This was present in the old experience and helped ...