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Gaëtan Tobie-Echeverria

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    hello, with Insight being deprecated, we'd love to see a lot of stuff in a dedicated guide dataset in Explore. Here is our wish list even if we are far from Christmas : number of view per article ...

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    very manual procedures compare to the automated sync. Please strongly consider the need for attachments in the SFDC <> Zd integration.

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    hello Anika Rani you mention a workaround for attachments four months ago As a workaround, you could consider having the attachments URL loaded into a custom ticket field, and this URL field can be...

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    Thank you for the quick answer. I do have a follow-up question: in the widget is it possible to search in the tickets instead / or next to the search for articles ?

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    hello, any item in the roadmap to get the search of the tickets with the search of the articles ?

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    Gaëtan Tobie-Echeverria님이 에 게시물을 만듦

    Aha! Integration

    hello Same as Jira integration, I'd like to have tags added to the ticket when it is linked to an Aha ideas or feature. Does anyone have an idea how to do this ? see post regarding Jira: https://su...

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    hello, not exactly the same behavior but we experience slowness on the dashboard. It loads slowly and sometimes can take a while to update. I have also try a different browser, I have try the priva...

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    All good. Thank you. if possible, please mention this more clearly in the article.

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    hello, I have an agent in the teams who has no access to Manage > people menu so she can't assume identity. What do you mean by  "any agent with rights to edit user profiles" .I do not see such opt...

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    Gaëtan Tobie-Echeverria님이 에 댓글을 입력함

    hello is it in any backlog on product side? will this be part of an Explore Dataset soon ?