Jeff Callahan
- 총 활동 수 46
- 마지막 활동
- 회원 가입일:
- 내가 팔로우하는 사용자 수 0명
- 나를 팔로우하는 사용자 수 0명
- 투표 수 9
- 수신 설정 수 25
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Jeff Callahan의 최근 활동 최근 활동별 정렬-
I would think a hybrid of 1 & 2 - Have the new ticket be created for you based on obvious defaults (commenter becomes requester, most values are preserved, status is reset) and then be taken to an ...
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Does the current integration for JIRA OnDemand use the REST or SOAP API?
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I too have many cases where a client add a comment to an existing thread that is an entirely different support issue - in many cases handled by a different team. I need the ability to take the l...
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I did not enable role restrictions. I have reloaded the page as well as logged out and closed my browser. I have verified this on existing tickets. For some reason i'm just not seeing the Ticket Si...
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I successfully uploaded & installed the Redactor app, but I'm not seeing the Ticket Sidebar.
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Jon Thanks for posting the support workaround - this worked perfect for me! Basically i'm looking to alert Account Managers and Executive Management when the TIcket Priority is greater than Norm...
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I agree - this is a basic requirement and should be fixed. The only workaround I can see is purchasing additional seats
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@Patrick - thanks for the info, that is harldy a workaround I see that this feature is marked as "Planned" Hopefully Zendesk can provide an ETA and/or solution shortly
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@Jennifer Can you please document this workaround to use a notify target "email" type
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Is it possible to create an App to delete an attachment?