Chris Fawley
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Perfect. Thanks!!
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After the 90 day expiration, can the end-user re-activate their own account or does an agent need to be involved? I want to increase security from low to high, but do not want to increase our tick...
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Thanks Erin!!
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Hi Deepa, I'm very confused by your statement. You had said: To clarify, what is being planned is the ability for end-users to CC's others via Help Centres "submit a request" web form, and also su...
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This feature would be great to have, and soon. I have customers that are requesting specific individuals be cc'd on tickets and right now I don't have a way to do that automatically. I have to ho...