Jeff Noles
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Jeff Noles의 최근 활동-
@Chris, @Ryan: Thanks for the terminology correction. And thank you for your comments / insights. Yes....it looks like we'll remain open to moving to ZD Talk, but for now the "solution" (channel c...
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We are in the process of switching over to ZD Talk (we're about to port our number), and it's hard to shake the feeling that we made a *huge* mistake. Perhaps we presumed too much, but in our tria...
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Hi Maxime, thanks for your recent comment but it's hard not to think you're overshooting the mark. For small companies--and I've been told by your colleagues that there are thousands of us (althou...
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We have been consistently surprised at how difficult it is for a small company to use Zendesk despite it's claims to be "user friendly" and "intuitive". For example, a company with 1 or 2 agents w...