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Liza P.

  • 총 활동 수
    12
  • 마지막 활동
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  • 내가 팔로우하는 사용자 수
    0명
  • 나를 팔로우하는 사용자 수
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  • 투표 수
    4
  • 수신 설정 수
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Liza P.님의 최근 활동
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    Liza P.님이 에 댓글을 입력함

    We need this too! Facebook Messenger is hot right now and being able to provide chat support in the Messenger would be great.  Zendesk, are there any plans on implementing it? Is there a workaround...

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    Liza P.님이 에 댓글을 입력함

    Hi Ramin, I believe that apart from development work on our end (which is extra expenses) it will also require upgrading to Enterprise plan.

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    Liza P.님이 에 댓글을 입력함

    Hi Ramin, I'm not sure that Evelyn meant exactly the same, but I'll try to elaborate the way I see it. Right now the chat ratings are not very noticeable, only 30% of customers rate the chats. It w...

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    Liza P.님이 에 게시물을 만듦

    # of chats in queue does not update

    답변함

    Hi, When there is a chat limit set and customers wait in queue they see such message — "Please wait for an agent. There are 2 visitor(s) waiting to be served." As the queue moves the number of visi...