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Stacy Win

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    Stacy Win님이 에 댓글을 입력함

    I agree with Gef, the regex field type is a priority for me  

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    Stacy Win님이 에 댓글을 입력함

    We really need the web widget to support custom fields (regex)  We are using the widget without this support but the team constantly asks me for a field that is set up with regex.   Any way to get ...

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    Stacy Win님이 에 댓글을 입력함

    @Ayal, A Data Filter is a specific type of dashboard filter. You create the custom group and custom set in the report. When you add the dashboard filter you can find the custom set by searching fo...

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    Stacy Win님이 에 댓글을 입력함

    I have a use case for automating the ability to add private or public comments to tickets via triggers   We have some customers submitting tickets via text messages. When they do this the subject a...

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    Stacy Win님이 에 댓글을 입력함

    +1

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    Stacy Win님이 에 댓글을 입력함

    @tom kirby   Per the great feedback in this post, I was able to find the solution to my issue. By creating a custom group and a custom set in Explore I was able to mimic the Insights feature. A few...

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    Stacy Win님이 에 댓글을 입력함

    @Terry My query filter is set up to only show the good and bad survey results. The offered and unoffered tickets are not in the report output. The query set up to display the results as a table so ...

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    Stacy Win님이 에 댓글을 입력함

    @TERRY   The reason I don't want the options in the filter is, those options will not be displayed in the end report. The report is only showing the completed surveys (Good or Bad). So the offered ...

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    Stacy Win님이 에 댓글을 입력함

    @ Bill  Could you walk me through the steps of creating a custom attribute and using the custom attribute in the dashboard filter?   If there are Zendesk Articles can you point me to them? I cannot...

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    Stacy Win님이 에 게시물을 만듦

    Remove/Hide data filter values

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    In Good Data there is a way to remove filter options that do not apply. I'm trying to figure out how to do this in Explore.   Use case: I have a report that only shows data for rated surveys (good ...