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Wesley Bowles

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    Wesley Bowles님이 에 게시물을 만듦

    Only Show HC Widget to signed in users

    Hello,    We have recently removed the sign in requirement from the help centre and have also managed to hide most instances of a non-signed in user to submit a new request. The only problem now is...

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    Wesley Bowles님이 에 댓글을 입력함

    Adding a +1 here as well. The current solutions laid out here aren't scalable and leave a lot of room for error. Within the "roles" functionality we should be able to identify which brands those ro...

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    Stassa Miller Miller In addition to the assignment emails, our team uses Slack as an internal chat tool. We have a dedicated Zendesk ticket notification channel which all CSRs are a member of. Any ...

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    Wesley Bowles님이 에 게시물을 만듦

    Compare Agents to Averages

    답변함

    Hey Everyone,  Im looking for some help setting up comparisons on a single dashboard.i'd like to gather team averages for the following metics from the previous week. I would then like to compare a...

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    Kay Thank you, that worked like a charm with some slight modification. 

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    Wesley Bowles님이 에 댓글을 입력함

    Can anyone help me with the JS i would need for the following? I've read through most of the previous comments and most of the modifications don't seem to quite match up with what i need. We only h...

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    Wesley Bowles님이 에 게시물을 만듦

    Conditional Images Based On Filters

    Hello,  I often share reports with our client organizations and was wondering if it was possible to have images on the dashboard be conditional based on the organization selected in the filter? For...