Kyle Jones
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총 활동 수94
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마지막 활동
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내가 팔로우하는 사용자 수0명
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투표 수1
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수신 설정 수52
활동 개요
Kyle Jones님의 최근 활동-
Kyle Jones님이 에 댓글을 입력함
Hello there Amber,For clarity, is it alway the same requester? If so, you could potentially put that requester's email in the macro for your agents to cut/paste into the requester field to make it ...
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Hey there Tanusree, I'm sorry to hear that the label isn't working. This can be caused by the placement of the script. Are you placing this below your widget script? If you are, we may need to pul...
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Hey there Jorge!I can definitely see the use-case for this. Unfortunately, our API is limited to the number of roles it can display and will only show "Admin" or "User" judging by our information ...
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Hey Matt, From the sounds of it, you may have experienced an intermittent browser caching error, which is why the error was displayed, but the redaction was still processed. If you happen to run i...
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Hey there Aja, Currently at this time there isn't a way to restrict users from updating their own profiles (or names) for that matter. The restrictions allowed within custom roles can allow you to ...
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Hey there Zac, This is a great question. I've done some research on my end and it doesn't look like there's a way you can work-around an admin setting this. I tried to frankenstein a custom role to...
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Hey there Kevin, Unfortunately, this would be correct. This is functionality that is not a part of our SDK currently. Equally, I haven't seen the request for within Product Feedback (Chat/Message) ...
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Hey There Tara, From my understanding of Explore you would need some metric to measure the attributes by, as I've tried a bit on my end but I could not get this to render properly without adding me...
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Hey there 陈亦凡 I'm very sorry to hear about the frustration. I'll need to pull this into a ticket so we can take a closer look into this for you! Please keep an eye out for an email response regardi...
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Hey there Dragan, This metric calculates all calls that have passed the initial greeting, so in your example this wait time would be calculated after the first initial greeting. Even though they're...