Rob Stack
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Rob Stack님이 에 댓글을 입력함
공식 댓글 Hi Mary. this information is not currently included in the real-time dashboard, but we'll consider this for future updates.
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Hi Wycherley Wei Yes, the example will report for all of your tickets. You could add a date range like Tickets solved to the Filters panel to show only tickets between certain dates. Hope this helps!
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Talk 사용 요금 살펴보기
Talk 사용 요금 보고서를 사용하여 현재 Talk 계정 잔액과 선택한 날짜 사이의 사용 요금 내역을 이해하세요. 사용 요금은 다음 카테고리로 나누어집니다. 전화 음성 메일 녹취 녹음 문자 메시지 전화번호 또한 보고서에는 선택한 날짜 사이에 사용한 총 Talk 크레딧 금액도 표시됩니다. 월말에 Talk 사용 요금을 결제하는 경우에는 금액이 마이...
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Rob Stack님이 에 댓글을 입력함
Hi Agnieszka, thanks for letting us know about this. I've opened up a ticket for you as I'd like to get an answer for you. Somebody should be in touch soon.
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Hi Akshobhya Mann Did you receive any communication that you were being migrated to Explore? If not, I'd suggest opening a ticket with us so we can investigate your case in detail. To help you get ...
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Documentation for the Talk agent recording controls EAP
The Talk agent recording controls EAP helps you to remain legally compliant by preventing sensitive and personal end-user data from being stored in call recordings. This functionality gives more fl...
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Rob Stack님이 에 게시물을 만듦
What is the Talk agent recording controls EAP?
The Talk agent recording controls EAP helps customers prevent sensitive and personal end-user data from being stored in call recordings. This new functionality gives more flexibility and control ov...
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How do I leave feedback?
We want to hear what you have to say about this feature, because ultimately we're building it for you. Below, are some guidelines on the best ways to provide feedback. Where to give feedback The be...
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How do I sign-up for the agent recording controls EAP?
Zendesk Talk Professional and Enterprise customers can sign up to the Early Access Program by filling out this form. We will begin adding customers in December and will notify you if you are select...
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공식 댓글 Hi Francine, take a look a this EAP. It's coming soon ... https://support.zendesk.com/hc/en-us/community/topics/360001484293 This will let you do what you are asking.