Rob Stack
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Rob Stack님이 에 댓글을 입력함
Lateesha Clark Thanks for the question. Yes, you can filter the reports in the Talk section of the dashboard by call group. See https://support.zendesk.com/hc/en-us/articles/360034193233
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Two new betas for Explore customers! Explore dashboard sharing outside of Zendesk The EAP enables your editors to create public or password-protected links to any of your live dashboards and share ...
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Hi Krzysztof, Yes! We're also shortly introducing the Explore dashboard sharing EAP which will let you share dashboards to people who don't have a Zendesk account. This will include being able to b...
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Hi Alexis, we will begin onboarding eligible users in November.
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How to give feedback (or report bugs)
Feedback during the EAP stage is very important for us. We want to hear what you have to say about the new feature, because ultimately we're changing this feature for you. Below, you can find some...
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How do I sign up?
If you think the Explore custom roles and light agent access EAP can help your team manage access to Explore more efficiently, we'd love to have you try it out and give us feedback. Please note tha...
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What is the Explore custom roles and light agent access EAP?
This EAP enables customers using Zendesk Support Enterprise to grant access to Explore using custom roles - just like with other Zendesk products. This will make it faster and easier for admins to ...
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Rob Stack님이 에 게시물을 만듦
How to give feedback (or report bugs)
Feedback during the EAP stage is very important for us. We want to hear what you have to say about the new feature, because ultimately we're changing this feature for you. Below, you can find some ...
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Rob Stack님이 에 게시물을 만듦
How do I sign up?
If you think the Explore dashboard sharing outside Zendesk EAP can help your team manage access to Explore dashboards more efficiently, we'd love to have you try it out and give us feedback. Please...
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Rob Stack님이 에 게시물을 만듦
What is the Explore dashboard sharing outside of Zendesk EAP?
This Early Access Program (EAP) enables you to share dashboards with individuals who do not have access to Zendesk. The EAP enables your editors to create public or password-protected links to any ...