Rob Stack
-
총 활동 수1145
-
마지막 활동
-
회원 가입일:
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수20명
-
투표 수276
-
수신 설정 수543
활동 개요
Rob Stack님의 최근 활동-
Rob Stack님이 에 댓글을 입력함
Hi Dawn Anderson, I'm not completely sure I understood your question but as long as there are articles live in your knowledge base, Explore should pick these up. If there are any problems, we'd lov...
-
Rob Stack님이 에 댓글을 입력함
Hi Rachel M as the Guide Legacy plan includes new features, this should work just fine. Please let us know if there are any problems!
-
Rob Stack님이 에 댓글을 입력함
Hi Vyacheslav Skorbezh, this is definitely something that's on the roadmap but we don't yet have a specific timeframe. Keep an eye on our announcements section where we will provide updates as soon...
-
Rob Stack님이 에 댓글을 입력함
Hi Vladimir Petrushenka, what a good idea for a post. After all, it's nice for the team to know what they are doing well as what can be improved. Thanks for posting this!I have one. When you set fi...
-
Rob Stack님이 에 댓글을 입력함
Hi IT Support, thanks for the question. Yes, you can do this using the paste keystroke: For Apple Mac: Command+v For Windows: CTRL+v For reference, see this article: https://support.zendesk.com/hc...
-
Rob Stack님이 에 댓글을 입력함
Hi Jahn, thanks for the question. There isn't a way of combining the results from two datasets in one query. However, a workaround could be to create a query for each dataset and put them on the sa...
-
Rob Stack님이 에 게시물을 만듦
Some basic tips for migrating reports from Insights to Explore
Hi everyone, I’m Rob Stack and I’m a Senior Technical Writer on the Zendesk docs team. Much of my time is taken up working on documentation for Explore and my aim is to make it as easy for you to l...
-
Rob Stack님이 에 댓글을 입력함
Hi Lengow Academy, I'm glad you liked the article! Thanks for the question. One option you have is to create a sandbox which is a test environment. This can give your agents a chance to practice an...
-
Rob Stack님이 에 문서를 만듦
BIME Analytics 제거 공지
공지일 BIME 제거 2021년 1월 18일 2021년 6월 30일 Zendesk는 2021년 6월 30일에 BIME Analytics를 제거합니다. 현재 BIME Analytics를 사용하고 계신다면 Zendesk 파트너 중 하나로 마이그레이션하시는 것이 좋습니다. 자세한 내용은 아래에 설명된 옵션을 참조하세요. 이러한 조치가 의미하는...
-
Rob Stack님이 에 댓글을 입력함
Hi Vitaly Zhidkov, while there are definitely plans to further enhance Guide and knowledge base reporting, I can't speak to any specific plans at the moment. Please consider following our announcem...