Rob Stack

1. 커뮤니티
2. Zendesk Explore EAP - Improved performance for large queries
3. What is the improved performance for large queries EAP?

Jahn Jerenz Bronilla no cost involved!  

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 21일 17:06
• 0표

1. Zendesk updates
2. Announcements
3. What's New in Explore: Q1 2021 Roundup

Michael Collins, you're welcome! Please keep the feedback coming in. We love to hear about people's experiences!

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 20일 18:20
• 0표

1. 커뮤니티
2. Feedback on Explore
3. Not the best Zendesk tool for sure

Thanks for the clarification Pedro Reis and Jahn Jerenz Bronilla What I can tell you is that the Explore team are working hard to address any issues with the product while expanding its features. F...

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 19일 19:51
• 0표

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Analyzing your knowledge base activity with Explore

Thanks Ryan, yes, that does look like something of a difference! I'm sure the team would welcome the chance to dig into this and find out what's going on. I've opened up a ticket on your behalf and...

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 16일 22:24
• 1표

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Analyzing your knowledge base activity with Explore

Hi Ryan Oakman, here's some information from the product announcement: "If you’re already in the habit of monitoring page views using the Zendesk Support built-in report or Google Analytics, you mi...

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 16일 21:46
• 0표

1. 커뮤니티
2. Feedback on Explore
3. Graphics in Explore are scrambled

Hi Paul McCabe, thanks for the feedback. I wasn't able to reproduce this in my test instance. I'm going to open a ticket on your behalf so that someone can investigate this with you. In the meantim...

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 16일 21:37
• 0표

1. 커뮤니티
2. Feedback on Explore
3. Not the best Zendesk tool for sure

Hi Pedro Reis, thanks for taking the time to provide feedback. We'd love to hear more about any specific frustrations you have with the product. We're constantly working to make Explore better and ...

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 16일 16:51
• 0표

1. Explore
2. ...
3. Building queries
4. Metrics and attributes for Zendesk Guide

Hi Lauren Ward. this isn't currently possible, but it's a great request for a feature. Would you be willing to post this in our feedback forum at: https://support.zendesk.com/hc/en-us/community/top...

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 14일 17:08
• 0표

1. Zendesk updates
2. Announcements
3. Announcing the Zendesk Guide knowledge base reporting in Explore

Hi Kaela Glenn, that's right, you can't currently filter by vote date. I'd definitely encourage you to add this as a request to our feedback page though - https://support.zendesk.com/hc/en-us/commu...

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 12일 20:41
• 0표

1. Explore
2. ...
3. Building queries
4. Metrics and attributes for Zendesk Guide

Hi Mathias Martinez, you'll find all you need to know about scheduling dashboards with end-users at: https://support.zendesk.com/hc/en-us/articles/360022367673

• 댓글 보기
• Rob Stack
• 만든 시간 2021년 04월 09일 21:51
• 0표