Rob Stack
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Rob Stack님이 에 댓글을 입력함
Hi Agnieszka, thanks for letting us know about this. I've opened up a ticket for you as I'd like to get an answer for you. Somebody should be in touch soon.
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Hi Akshobhya Mann Did you receive any communication that you were being migrated to Explore? If not, I'd suggest opening a ticket with us so we can investigate your case in detail. To help you get ...
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Documentation for the Talk agent recording controls EAP
The Talk agent recording controls EAP helps you to remain legally compliant by preventing sensitive and personal end-user data from being stored in call recordings. This functionality gives more fl...
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What is the Talk agent recording controls EAP?
The Talk agent recording controls EAP helps customers prevent sensitive and personal end-user data from being stored in call recordings. This new functionality gives more flexibility and control ov...
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How do I leave feedback?
We want to hear what you have to say about this feature, because ultimately we're building it for you. Below, are some guidelines on the best ways to provide feedback. Where to give feedback The be...
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How do I sign-up for the agent recording controls EAP?
Zendesk Talk Professional and Enterprise customers can sign up to the Early Access Program by filling out this form. We will begin adding customers in December and will notify you if you are select...
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공식 댓글 Hi Francine, take a look a this EAP. It's coming soon ... https://support.zendesk.com/hc/en-us/community/topics/360001484293 This will let you do what you are asking.
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Documentation for dashboard sharing outside of Zendesk EAP
Use this procedure to share a link to a dashboard with external users who do not have a Zendesk account. The link can also be used to display the dashboard on a television or monitor. Users will ha...
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Documentation for using custom roles to manage Explore access EAP
If you are using Zendesk Support Enterprise and have the Support Administrator role, you configure access to Explore by using custom roles, accessed from the Support console. Custom roles let you c...
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Jim Stratton Hi Jim, apologies for that. Thanks for letting us know! I've just corrected this.