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Igal Dar

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Igal Dar님의 최근 활동
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    Igal Dar님이 에 게시물을 만듦

    X-Rate-Limit-Remaining returns incorrect data

    Hi Following ticket 5935579, an FYI - I was told that X-Rate-Limit-Remaining only applies to "general" API calls. The endpoints notes in Endpoint-specific rate limits in https://developer.zendesk.c...

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    Igal Dar님이 에 댓글을 입력함

    Just a quick note to probably set expectations from what I came to know the product - Zendesk has a built in refresher, a task that runs in the background and indexes everything, checks for trigger...

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    Igal Dar님이 에 게시물을 만듦

    Getting `organization.organizationFields` is deprecated. Use `organization.customField:fieldName` instead. BUT...

    답변함

    Hi Hoping the community has an answer for this one..In a V2 ticket sidebar app I call client.get('ticket.organization'). Checking the data with then(function(data)) and I want to get a specific cus...

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    Igal Dar님이 에 게시물을 만듦

    Chrome not scrolling main Guide window

    Hello Community This seems to be a new issue. Happens in Chrome but not in Firefox - When in Guide Admin-> Manage Articles the main window shows the first 30 articles but cannot scroll to the botto...

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    Igal Dar님이 에 댓글을 입력함

    +1 And I don't understand why the API still doesn't support deleting a label.

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    Igal Dar님이 에 댓글을 입력함

    I agree 100% with Dirk. W have strict policies and as much as a non-Zendesk app can solve our issue we cannot get approval to use it. It doesn't make sense that the ticket holds that data, easily a...

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    Igal Dar님이 에 게시물을 만듦

    Bug in PUT-ing due_at ?

    Hi Looks like though due_at is limited to type task, setting it thru the API to non task tickets is still responded by 200. Tested using https://developer.zendesk.com/requests/new : Request: HTTP/...

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    Igal Dar님이 에 댓글을 입력함

    I found that ticket.latest_comment_rich works only if Rich Text editing is disabled. This is disappointing. I wish someone would explain the reasoning behind this.

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    Igal Dar님이 에 댓글을 입력함

    HiIs someone using ticket.latest_comment_rich?Got rich text enabled on comments, yet the output of ticket.latest_comment_rich is always raw. Any help is appreciated. Thanks.

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    Igal Dar님이 에 댓글을 입력함

    Thanks Patrick. Appreciate your response. Can you then help with - How do Agents collaborate? How can they comment and fix articles prior to them being publicly published? Asking since as an author...