
Charles Yaako
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Charles Yaako님의 최근 활동-
Charles Yaako님이 에 댓글을 입력함
HI Andrew, Thank you for your assistance. There has been a few changes to initial request for a separate queue. We now need 2 separate queues created. The first queue will have just a single email...
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Creating a seperate support queue
답변함We need to create a support queue that is seperate to our main I.T. support queue. This new queue will have its own email, SLA's, triggers etc. Is there any documentation on how to do this?
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Charles Yaako님이 에 댓글을 입력함
Hi All, Thank you for the responses, much appreciated, the CTF feature looks to be a great solution to our mobile phone app issue when supporting staff.
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Conditional fields in Zendesk mobile phone app
완료Hi, We recently installed the Conditional fields app in our Zendesk desktop client. The app is working fine, however we noticed that the Conditional fields app is not available/functional within ou...