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Tony Wacheski

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    Tony Wacheski님이 에 댓글을 입력함

    It would be great to know more. The lack of response for such a basic request is astonishing for a customer support product.  Zendesk is a powerful tool but lacks some basic components which I am s...

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      Consistency would also be nice too.  Guide text editor appears to be built on an older TinyMCE open source version while the Support message editor is more limited.  Having the same up-to-date Ed...

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    Tony Wacheski님이 에 댓글을 입력함

    I agree, Zendesk has some great features but lacks very basic and essential features like formatting text, which we all expected would be there. It is extremely frustrating to be missing table stak...